MYT CR8TiV™ Shop Policies
PAYMENT POLICY :
Payment is due within 72 hours. If I do not receive an email regarding payment information within those 72 hours or if I don’t hear from you at all. I will consider your order void and the item becomes available to the next interested person.
SHIPPING/REFUND POLICY :
Depending on the size of the item packaging will differ and so will shipping. Unless the item is a custom-order AKA Commissioned Art Request which require extra time to make … All other items will ship out within 3-4 business days. I will provide tracking and insurance upon request for an extra charge.
As each item is handmade certain items especially polymer clay items can be very delicate and fragile. If and when a item arrives to you broken you can return the item and I can only provide an refund/exchange for a new or similar item.
If you would like to request a custom-item AKA Commissioned Art-Request … I ask that you contact me within a 72 hour time frame and discuss with me the custom-item you would like to request. With custom-orders I ask that there be a deposit of ½ of the amount due paid ahead of time and the remaining amount will be collected after the custom-ordered item is completed. You will receive photos of the item throughout til final completion.
OTHER INFO/CONTACT INFO :
Everything I make is handmade so each item is unique and there are never two identical items. Each is unique and different in their own ways.
If you need to contact me you can email me @ MYTCR8TiV@Yahoo.com